In most marketing programs, engagement is treated as a binary metric: someone is either interested or they’re not. But real buyer behavior is more dynamic. Interest fluctuates. It accelerates, cools, resurfaces, and compounds. The most effective revenue programs don’t just spark engagement—they sustain and build on it.
This is the essence of the engagement flywheel: each interaction makes the next one more likely. Momentum compounds. Buyers become progressively more informed, more aligned, and more confident. Yet most marketers lack the data needed to fuel this compounding effect.
MARC changes that by revealing engagement patterns that show precisely when and how momentum builds. These insights help marketers design campaigns that don’t simply generate one-time attention, but create a flywheel of progressive engagement that strengthens with every touch.
Digital campaigns often produce isolated actions—an email open here, a form fill there—but the lack of continuity makes it difficult to understand whether buyers are truly advancing or simply grazing.
Direct mail is even more challenged in this respect. Without analytics, marketers never know whether their physical outreach:
MARC provides the connective tissue that links these actions together into a measurable journey.
MARC brochures generate a unique set of engagement signals that map the progression of buyer curiosity:
This initial engagement is the catalyst. It proves the brochure was opened and signals early interest.
Replays are a strong indicator of message resonance. They show which ideas buyers return to and which parts of the narrative hold the most weight.
When multiple people watch together—or sequentially—it’s a sign of internal endorsement. Momentum is now being shared within the account.
Recurring views across several days reveal that the conversation is evolving. Momentum is compounding.
Multiple views in a short window indicate periods of heightened internal evaluation.
These signals are the building blocks of a measurable engagement flywheel.
Once teams understand how engagement builds, they can design campaigns that reinforce and accelerate momentum.
The peak is the moment when interest is at its highest—often after a replay spike or group viewing. Outreach is most successful when aligned with this moment.
Different engagement patterns require different next steps:
Send follow-on brochures or tailored content to additional stakeholders once the initial audience shows momentum.
Reps should strike when the data shows rising engagement—not after momentum fades.
When engagement becomes a flywheel instead of a one-time event, revenue teams gain several strategic advantages:
The flywheel model allows marketing and sales to capitalize on behavioral patterns—not random events.
MARC helps you generate momentum—and the data to accelerate it.